Return Requests


Victory Motorcycles Accessory and Apparel

Effective September 18, 2017, any Accessory or Apparel item purchase through the Victory Motorcycles website will be final sale. No returns or exchanges will be allowed.  Products purchased prior to September 18, 2017 may be returned for a period of up to 30-days from the date of purchase.  Products included in this “no return” policy may be found within the following Victory Motorcycles website domains and sub-domains:

store.victorymotorcycles.com/en-ca/shop/accessories/

store.victorymotorcycles.com/en-ca/shop/apparel/

 

Victory Motorcycles Maintenance and Parts

There is a 30-day return policy for orders placed online through the following Victory Motorcycles domains and sub-domains:

store.victorymotorcycles.com/en-ca/shop/maintenance/

store.victorymotorcycles.com/en-ca/parts/

When you return a Maintenance or Parts item* purchased through the online store, you must keep the product in new condition and in its original packaging.

To begin a return request, please contact the phone number listed on your packing slip to obtain an Return Authorization Number. After you have initiated the return, you will receive an automated email with complete return instructions.

Follow the instructions sent to your email for specific order return information. Make sure you are able to track your package to ensure the safe return of the product.

When your item is accepted, you can expect a refund for your return to go to the original credit/debit card used to make the purchase. We are unable to refund original or return shipping charges.

store.victorymotorcycles.com/en-ca/shop/parts/

*Service manuals and fluids cannot be returned.